Using iHelp to Help Users Help Themselves in Siebel Clinical
Webinar
Have you ever found yourself stuck on a task in Siebel Clinical, Oracle’s Clinical Trial Management System (CTMS)? Or, have your organization’s users ever complained about forgetting how to perform a task? Although you may already have a comprehensive user guide, it’s probably quite lengthy (perhaps over 300 pages!) and cumbersome to use. Wouldn’t it be nice if Siebel Clinical had a guide built right into the application that could provide step-by-step instructions and tips exactly when and where you need them? Enter iHelp.
iHelp is an interactive and context-sensitive user documentation system that comes with Siebel Clinical. That’s right – if you have Siebel Clinical, you already have iHelp. From quick pointers to full sets of instructions, iHelp can guide you through the steps in real-time. The level of detail is entirely up to you – each organization has the power to create iHelp content that is 100% relevant to their users’ needs. No more getting stuck!
(Courtesy of BioPharm Systems, via article.wn.com)
Using iHelp to Help Users Help Themselves in Siebel Clinical
Thu, Feb 21, 2013 - Thu, Feb 21, 2013
Webinar/Virtual
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